Ben administers pilot training, the safety management system, and he also performs operational control for company flights.
Berman is a Boeing 737 Captain at a major U.S. air carrier, where he has also served on the Line Operational Safety Audit, Human Factors, and Merger Integration teams. He has worldwide operational experience at the airline.
He has thirteen years of experience as a flight crew human factors researcher for San Jose State University at the NASA Ames Research Center in the areas of flight crew reliability, aircraft alerting systems, and airline performance data. With NASA colleagues, he is the co-author of The Limits of Expertise: Rethinking Pilot Error and the Causes of Airline Accidents.
Before returning to professional flying in 2001, Berman was on the staff of the U.S. National Transportation Safety Board for 10 years, completing his NTSB career as the Chief of the Major Investigations Division where he managed the investigations of U.S. domestic and foreign air carrier accidents. Earlier at the NTSB, he managed the Operational Factors Division (responsible for flight operations, air traffic control, and meteorology), served as the flight operations group chairman for major cases including the USAir B-737 accident in Pittsburgh and the ValuJet DC-9 accident in the Everglades, and managed flight crew human factors research projects.
Berman holds an Airline Transport Pilot Certificate with more than 10,000 hours of flying experience, type ratings in the Boeing 777/Boeing 737/Embraer 120/Dornier 228, and a flight instructor certificate. He received the A.B. degree summa cum laude in Economics from Harvard College.